Privacy Policy
Learn how Insperia Technology collects, uses, protects, and manages information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please refrain from using our website.
Information We Collect
We collect both personal and non-personal information to improve our services and provide a better user experience.
Personal Information
We may collect personal information when you:
- Contact us through our website
- Request a quotation
- Book a consultation
- Subscribe to newsletters
- Download resources
- Fill out contact forms
- Purchase our services
This information may include:
- Full Name
- Company Name
- Email Address
- Phone Number
- Business Address
- Project Details
- Payment Information, when applicable
Automatically Collected Information
Whenever you visit our website, we may automatically collect information including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Geographic Location
- Referral Source
- Date and Time of Visit
- Pages Visited
- Session Duration
- Clickstream Data
- User Behavior Analytics
This information helps us improve website performance and user experience.
How We Use Your Information
We may use collected information to:
- Provide requested services
- Respond to inquiries
- Send project updates
- Improve our website and services
- Provide customer support
- Send marketing communications only with your consent
- Improve website security
- Prevent fraudulent activities
- Comply with legal obligations
Cookies Policy
Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies may help us:
- Remember your preferences
- Analyze website traffic
- Improve website functionality
- Measure marketing campaign performance
You can disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may use trusted third-party services to improve our website, communications, analytics, and marketing efforts.
These may include, where enabled:
- Google Analytics
- Google Ads
- Meta Pixel
- LinkedIn Insight Tag
- Microsoft Clarity
- CRM and Marketing Automation Platforms
These services may use cookies and similar technologies to analyze user behavior. We do not control the privacy practices of third-party services and recommend reviewing their respective privacy policies.
Payment Information
When purchasing our services, we may collect payment-related information including:
- Billing Name
- Billing Address
- GST Information, if applicable
- Credit or Debit Card Details
- Bank Transfer Information
- UPI Details
- Payment Gateway Transaction Information
Service Payments & Refund Policy
All project payments are subject to the terms agreed upon in the signed proposal, quotation, invoice, or service agreement.
Unless otherwise stated:
- Payments are billed according to agreed milestones.
- Advance payments are generally non-refundable.
- Custom software, website development, AI automation, digital marketing, and consulting services are non-refundable once work has commenced.
- Refunds, if applicable, will be evaluated on a case-by-case basis according to the applicable agreement.
Any promotional offers, guarantees, or special refund policies will be clearly mentioned in the respective proposal or agreement.
Data Security
We implement reasonable technical and organizational security measures designed to protect personal information.
These measures may include:
- SSL encryption
- Secure cloud or server infrastructure
- Access control policies
- Firewall protection
- Security updates
- Data backup procedures
Access to customer information is limited to authorized personnel who require it for legitimate business or service-delivery purposes.
Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Sharing
We do not sell, rent, or trade your personal information.
We may share information where reasonably necessary with:
- Trusted technology partners
- Payment processors
- Hosting providers
- Government or regulatory authorities when legally required
- Service providers assisting in project delivery
We expect service providers handling personal information on our behalf to maintain appropriate confidentiality and security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Meet legal or regulatory obligations
- Resolve disputes
- Maintain necessary business records
- Enforce agreements
When information is no longer required, it may be deleted, anonymized, or securely disposed of according to applicable requirements.
Your Rights
Depending on your jurisdiction and applicable law, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where processing relies on consent
- Restrict or object to certain processing
- Request data portability where applicable
To exercise an applicable privacy right, contact us using the details provided below.
Third-Party Links
Our website may contain links to external websites or platforms.
Insperia Technology is not responsible for the privacy practices, content, availability, or policies of third-party websites. We encourage users to review the privacy policies of external sites they visit.
Intellectual Property
Unless otherwise stated, website content belonging to Insperia Technology, including logos, graphics, text, images, designs, documents, software, and videos, is protected by applicable intellectual property laws.
Unauthorized copying, reproduction, distribution, or modification may be prohibited without prior written consent.
Website Misuse
Users must not use our website to:
- Attempt unauthorized access to systems or data
- Upload or distribute malicious software
- Interfere with website security or availability
- Send spam through website forms
- Misuse enquiry or contact systems
- Engage in activities that violate applicable law
Reporting Violations
If you believe content on our website infringes your copyright or intellectual property rights, please contact us with sufficient details for us to review the matter.
We will evaluate legitimate notices and take appropriate action where required.
Children's Privacy
Our website and services are intended for business and professional users and are not directed toward individuals under the age of 18.
We do not knowingly seek to collect personal information from children through this website.
Changes to This Privacy Policy
Insperia Technology may modify or update this Privacy Policy from time to time.
The revised policy will be published on this page with an updated effective or revision date. We encourage users to review this page periodically.
Governing Law
This Privacy Policy is governed by and interpreted in accordance with applicable laws of India.
Subject to applicable law, disputes relating to this Privacy Policy will be subject to the jurisdiction of competent courts in Ahmedabad, Gujarat, India.
Contact Us
If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact Insperia Technology.